According to a report by Público, Uber is being investigated by the Mobility and Transport Authority (AMT) and the Mobility and Transport Institute (IMT) for suspicions that its users continue to have an assessment made by drivers in their personal records.

This practice, which rates passengers from 1 to 5, started in July 2014, but was blocked in Portugal from October 2018, after a law prohibited “the creation and use of user evaluation mechanisms by drivers of TVDE or electronic platform operators”.

The entity led by Ana Paula Vitorino told Público that it is “knowledgeable, through a complaint from a user, of the existence of this evaluation mechanism”, adding that it is investigating the situation and that “if confirmed, it violates the legislation in force”. The IMT says that it has not yet received any complaints, but that it is analysing the situation “in order to obtain possible evidence”.