As we approach Christmas, many people will have sent parcels and post through CTT in Portugal and many more will be expecting deliveries.
To offer customer support at this particularly busy time of yeat, CTT has launched a new support service for clients through WhatsApp.
A statement form CTT said: “In order to simplify communication processes and in order to reinforce our position in terms of innovation and proximity to our customers, CTT informs that CTT's Customer Support is also already available on Whatsapp. In this way, all customers can experience a more personalised service through a private message.
“Our Customer Support channels are available every weekday from 8:30 am to 7:30 pm”.
Customer support on WhatsApp “does not intend to replace existing ones, but rather complements our offer”, explains the company. Access is via the CTT website, or via the number +351 914 102 787.